The Impact of Google on Local Businesses

Google has revolutionized the way people search for products and services. With just a few clicks, consumers can find a local business that meets their needs. However, with this convenience comes a new challenge for small businesses: the need to manage their online reputation. In this blog post, we will explore the impact of Google on local businesses, with a focus on why Google’s online reviews matter so much.

The Importance of Online Reviews

Online reviews are crucial for local businesses, as they can make or break their reputation. In fact, a recent study found that 90% of consumers read online reviews before visiting a business. Additionally, 88% of consumers trust online reviews as much as personal recommendations. This means that a single negative review can significantly damage a business’s reputation and, in turn, their bottom line.

The Power of Google Reviews

Google is the go-to search engine for most consumers, and the importance of its online reviews cannot be overstated. Google reviews appear prominently in search results and can greatly influence a customer’s decision to visit a business. According to Google, businesses with a higher number of positive reviews are more likely to appear at the top of search results which is the biggest impact of Google on local Businesses.  

Consumer review statistics

Google’s Search Engine Algorithms

Google’s search engine algorithms are constantly evolving, and it’s important for businesses to stay up-to-date with these changes. In 2019, Google updated its search algorithm to give more weight to “E-A-T” signals, which stands for expertise, authoritativeness, and trustworthiness. This means that businesses with a strong online reputation, as evidenced by positive reviews and a high rating, are more likely to appear at the top of search results.

Tips for Getting More Google Reviews

Getting more Google reviews is essential for improving a business’s online reputation. Here are some tips for getting more reviews.

  • Ask customers to leave a review after a purchase or visit
  • Make it easy for customers to leave a review by providing a link or QR code
  • Respond to all reviews, both positive and negative
  • Encourage customers to be specific in their reviews, highlighting what they liked about the business

The Role of Online Reputation Management Software

Managing a business’s online reputation can be a time-consuming and daunting task. However, online reputation management software can make this process much easier. These tools allow businesses to monitor their online reviews and respond to them quickly. They also provide a platform for businesses to ask their customers for reviews, helping them to improve their online reputation.


In conclusion, the impact of Google on local businesses is significant, and the importance of online reviews cannot be overstated. Google’s online reviews can greatly influence a customer’s decision to visit a business, making it essential for businesses to manage their online reputation. Using online reputation management software and following best practices for getting more reviews can help businesses improve their online reputation and attract more customers.

Want to get more Google reviews and improve your online reputation? ReviewTrigger can help! Visit us today to learn how to get started with our easy-to-use reputation management platform.

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